Latest Reviews and Testimonials

30 Reviews Found | Showing Page 1 of 2

Fantastic company with supportive & helpful employees

Purchased my first car, a Kia Ceed from BVH back in February. Both Lee & Phil were extremly supportive & helpful, taking me through the whole process start to finish. Had a couple of issues after the initial sale & BVH continued to support me until fully resolve. Extremely satisfisfied with the whole service.

AT Customer AutoTrader
flawless from start to finish.

I haven’t bought a ‘new’ car in over 10 years so the prospect was a little daunting….. that was until I met Lee, who I cannot credit enough. My entire experience with BVH and Lee in particular has been flawless from start to finish. Lee has been informative, friendly, professional and quite frankly amazing throughout. When buying a car, everyone needs a Lee in their life!! I genuinely feel like I have had special treatment and that’s testament to these guys because it seems to come so effortlessly to them. I highly, highly recommend BVH and wouldn’t contemplate trusting any other company with my vehicle needs in the future! THANK YOU!

Jennifer Thompson Google
Excellent customer service!

Excellent customer service!
Dealt with everything really quickly.
Happy to drive away in my new car.
Thank you Lee and Paul

Amy Barker Google
would recommend BVH if your looking for a car.

Just got our new car delt with phil who was fantastic nothing was not to much trouble and it went very smooth, the car looked out of this world when we went to collect, would recommend BVH if your looking for a car.

wayne hewitt Google
Would use again and recommend to anyone

This is our families fourth purchase within 3 years at BVH. We return due the great service both before and after the sale. They help find the car we want if it’s not in stock and give complete assurance in all they do. Excellent deal on the vehicle and backed up with great after care.
Would use again and recommend to anyone.

HTMA T-H Google
Phil was great sorted everything for me.

Great price on my new car excellent service.Salesman Phil was great sorted everything for me.

Brian Selby Google
Brilliant customer service

Brilliant customer service, kept me updated all the way through my purchase. Would totally recommend them .

Marianne G AutoTrader
Would recommend this company!

Brilliant service from start to finish! Love my car. 

Donna M. AutoTrader
Excellent customer service!

Excellent customer service!
Dealt with everything really quickly.
Happy to drive away in my new car.
Thank you Lee and Paul

Amy Barker
definitely recommend buying from BVH

Bought a used Merc 16th Feb 2023, had discussions with Phil, Carl and Lee at various points during the buy process, these guys were very genuine in their efforts to sell me the car I had chosen. The car has been great up to now, would definitely recommend buying from BVH, just good trustworthy people.

Don Price Google
Would definately recommend these guys especially Phil

Dealt with Phil at bvh and very happy with the whole experience, bvh is about an hour away from us but I went to look at the car Phil had put to one side for us, mot was nearly due and a couple of little issues with bodywork.
Decided we wanted the car, Phil had it mot'd and a couple of jobs to be done to clear the advisories, we took the car as it was close to Christmas on the promise of taking it in to the bodyshop after Christmas when everything was open again.
True to his word the week after Christmas we took it back and was lent a car (only prob is suz wants a civic now) for the week while they sorted it
Very happy with the work done, and very happy with the whole experience.
Would definately reccomend these guys especially Phil and will be looking to them again when it's time for a change.
Steve and Suz

Steve Wilcockson Google
highly recommend

Just purchased a new car from these guys and would highly recommend. Dealt with phil throughout the process, who went above and beyond to insure the car was perfect for when i returned after a first viewing and also holding it to one side for me. Fantastic service!

Martin Buckle Google
Very polite and helpful staff

Very polite and helpful staff I mainly dealt with phill who was so easy going and immediately offered me a realy fair deal. My new car is amazing. Unlike other garages my car got new tyres and brakes from just an mot advisory. My car was delivered promptly. Just a mint company realy, definitely recommend. All the best Bvh. My best Regards Tony Ellar

Tony Ellar Google
Highly Recommended

Great service very professional/friendly staff and a great secondhand car valeted and serviced.Thankyou

Margaret AutoTrader
would definitely recommend them and I would use them again

I don’t write much reviews but after todays experience I felt I had too. Firstly I saw a car on auto trader which was really well priced and looked good in the pictures, but was a bit apprehensive to view the car as it was a distance away. I sent an enquiry via email, and got a quick response, I then spoke to a salesperson over the phone and told me the car was as described. The following day I viewed the vehicle and it was better than described. Also having the reassurance it was a RAC approved garage helped with all the benefits that came with it. On top of this I had a car to part exchange which I was given a fair price. As for the salesperson who dealt with me and my wife (Phil) was very pleasant, informative and friendly and made the whole sale painless and quick and could not do enough for us would definitely recommend them and I would use them again even though I travelled two hours to get there .

A.Non Google
Excellent service, really professional

Excellent service 2nd time I've bought from BVH highly recommend them really professional service would definitely buy from them again .

2nd Time Buyer AutoTrader
Great experience *****

This Car Garage's customer service is second to none. I called the garage as i couldn’t get there to see the vehicle i was interested in but was happy with the level or detail / photos online. I asked if there was any issues with the car and if we could arrange a delivery. I was given all the details i needed over the phone to make a decision and paid a deposit. Everything was sorted quickly including a new MOT 12m warranty and breakdown. Within 48 hours the car has arrived without any hiccups and exactly as described by the sales team with no extra cost for delivery. Every timescale specified was adhered too and i was kept updated along the way, the process was easy and friendly. Buying a new car shouldn’t be stressful and BHV made it an enjoyable process. Special thanks to Lee for assisting me!

Karla H. AutoTrader
Superb service from start to finish

We looked around for quite a while for the right car and we found 2 x online that happened to be at BVH car sales In Birkenhead. We saw Phil & Lee who were the nicest people ever, they weren’t pushy at all, which is a refreshing changed! They were extremely helpful, had lots of knowledge, and really worked with us to bring down the price to fit within our budget. We traded in our old car too, which we got a really fair price for and everything ran smoothly. Credit where credit is due these guys really blew us away with whe whole experience going above and beyond. We’ve never experienced that at any of the main dealerships before, so will definitely go back to them again and have no hesitation recommending them.

Nicky Y. AutoTrader
My experience buying my van from BVH was great

My experience buying my van from BVH was great. Was given time to check the van over myself and the guys in the sales room were all friendly. Lee sorted collection out for me in 7 days. I've had no issues 3 months down the line. Would recommen

Gary Sinclair Google
BVH Car Sales excellent service

Phil Gault was the salesman that dealt with my van purchase. From my initial contacting BVH Car Sales through Autotrader on a Sunday asking for more photos, Phil called me Monday morning to give me more information, he then sent me a video and further photos. I live in Bristol and all contact was by phone, I agreed a price and travelled by train 2 weeks later to collect the van, train station 1 minute walk from BVH Car Sales. On arrival Phil was very professional dealing with all the paperwork, they had serviced and MOT'd the van also supplied a 12 month breakdown with the RAC. Definitely recommend BVH Car Sales.

Dave Elles AutoTrader
Highly recommend

This was our first time of buying a car from Bvh, and we were very well looked after, the young guy that dealt with us was Lee, he made sure that he went through everything with us, We would highly recommend this company and if you can ask for Lee, He even made sure there was a years MOT on the car.

Paul F. AutoTrader
Great from start to finish

We dealt with Lee on the sale of a Golf GTD, fantastic service, great firm.


Amazing Experience

Amazing experience with BVH Car Sales. Experienced team member Phil helped source my vehicle. Everything was simple, easy and clear.
Vehicle was ready for collection in mint condition.
Couldn’t find a happier customer. Would highly recommend!

Joel Halstead Google
Great Company, highly recommend!

I purchased a fabulous Fiat 500 from BVH Car Sales recently. My whole experience from dealing with the Sales Team, applying for finance and collecting my new car was made very easy and went very smoothly. The Sales guys Phil & Lee went out of their way to make the purchase nice and easy for me and went above any beyond to help me. I highly recommend BVH Car Sales, and I will return when I am ready to say goodbye to my fabulous Fiat 500. Oh, and the Hot Chocolate is delish

Anonymous AutoTrader